An autonomous heater is essential equipment for every truck, especially in winter. It provides heating for the cabin and engine without needing to start the motor, saving fuel and extending the lifespan of the equipment.
If the heater fails, the driver faces discomfort and the risk of cold-starting the engine — which can lead to serious damage.
+49 9771 90 64 5 64
The AWHelp24 service organizes repair, diagnostics, and replacement of Webasto and Eberspächer autonomous heaters for trucks throughout Germany. We cooperate with more than 1500 partner workshops, so help arrives quickly — wherever you are. We work 24/7, without weekends.
- The heater does not start or shuts off after a few seconds
- Heating has become weak, air
comes out cold - Control unit errors (ECU, sensors, glow plug, dosing pump)
- Smell of smoke or soot appears
- Unusual noise heard during startup
Webasto (AirTop, Thermo Top, Thermo Pro, etc.)
Eberspächer (Espar) — Airtronic, Hydronic, D2, D5W, D4, etc.


Our services
and fuel channels
of the control unit
and prevention
Why choose
AWHelp24
- We work throughout Germany — from Hamburg to Munich
- Roadside assistance, at parking lots or in workshops
- Support in Russian, German, English, Romanian, and Bulgarian
- Warranty on performed work
- We operate 24 hours a day, 7 days a week

FAQ — Frequently Asked Questions
Where we work
The AWHelp24 network covers the entire territory of Germany. We respond to:
- Berlin
- Hamburg
- Bremen
- Hannover
- Cologne
- Bonn
- Düsseldorf
- Dortmund
- Essen
- Dresden
- Leipzig
- Frankfurt am Main
- Wiesbaden
- Kassel
- Mainz
- Nuremberg
- Munich
- Augsburg
- Regensburg
- Stuttgart
- Mannheim
- Karlsruhe
- Saarbrücken
- Osnabrück
- Kiel
- Lübeck
- Rostock
- Erfurt
- Jena
- Magdeburg
- Koblenz
and dozens of other cities.
How to order repair
Call us or leave a request on the website — we will find the nearest workshop, clarify the brand of your heater, and send a specialist.
24/7 support line:
+49 9771 90 64 5 64