On 25 January 2025, a customer contacted AWHelp24 to arrange recovery of a Subaru Forester near 66538 Neunkirchen, close to the A8. The Check Engine light was on, and the car needed to be taken to a service centre.
Work carried out
The request arrived through the AWHelp24 website at 14:20. Within the following 26 minutes, the operator contacted the customer and confirmed the information needed to arrange transport.
Once the details were agreed, a recovery vehicle from the partner was requested. The partner transported the Subaru Forester to a service centre.
The recovery was completed successfully: the car was handed over to the service centre for further inspection.
Job at a glance
- Date and time of the request: 25 January 2025, 14:20.
- Contact channel: AWHelp24 website.
- Location: near 66538 Neunkirchen, close to the A8.
- Vehicle: Subaru Forester.
- Problem: Check Engine light on.
- Details and documents: customer contacted and details confirmed within 26 minutes of the request.
- Work carried out: recovery to a service centre.
- Outcome: car successfully delivered to the service centre.
AWHelp24 arranges car recovery in Germany. Provide your location, the vehicle model, the symptoms of the fault and the destination address.