In the evening, a MAN TGX truck broke down on the E40 near 99441 Mellingen and could not continue its journey. The customer contacted AWHelp24 to arrange recovery to the nearest workshop.
How the recovery was arranged
The call came in at around 20:09. The operator confirmed the location and collected the necessary information about the truck. After the details had been agreed, the decision was made to tow the vehicle.
AWHelp24 arranged a recovery vehicle from its partner. Arranging the vehicle took approximately 45 minutes in this case. The partner’s team prepared the MAN TGX for towing and took it to the nearest workshop.
The job was completed successfully: the broken-down truck was delivered to the workshop.
Job at a glance
- Location: E40 near 99441 Mellingen, Germany.
- Time of the call: around 20:09.
- Vehicle: MAN TGX.
- Reason for the call: a fault that prevented the truck from continuing its journey.
- Work carried out: recovery to the nearest workshop.
- Time taken to arrange the recovery vehicle: approximately 45 minutes in this case.
- Outcome: the truck was successfully delivered to the workshop.
AWHelp24 arranges truck recovery in Germany. When requesting assistance, provide your location, the truck’s make and model, details of the fault and the destination.